California’s Obamacare exchange website includes a phone number the hearing impaired can call to get answers to their questions about health insurance. Unfortunately (or perhaps fortunately) the number doesn’t take them to the navigators they’re looking for, it takes them to a sex chat line!
A page on the site where users can calculate the cost of coverage lists an incorrect phone number as 1-888-899-4500. The number, which was correct on the Contact Us page, is similar, but just one digit off: 1-888-889-4500.
So what does the incorrect number go to? This is what greets callers instead of health insurance advice:
“Welcome to America’s hottest talk line. Ladies, to talk to interesting and exciting guys free, press one now. Guys, hot ladies are waiting to talk to you. Press two to connect free now,” the recording says. (Read More)
The news outlet contacted a Covered California spokesperson who denied that the website displayed an incorrect number and didn’t admit the mistake until later.