I guess this is another one of those “snags” HHS Secretary Kathleen Sebelius warned us would pop up once Obamacare policies were supposed to take effect. According to the AP, insurers have no record of thousands of applicants processed through the exchanges.
Insurance companies are still trying to sort out cases of so-called health insurance orphans, customers for whom the government has a record that they enrolled, but the insurer does not.
Government officials say the problem is real but under control, with orphan records being among the roughly 13,000 problem cases they are trying to resolve with insurers. But insurance companies are worried the process will grow more cumbersome as they deal with the flood of new customers who signed up in December as enrollment deadlines neared. ….
The companies also are seeing cases in which the government has assigned the same identification number to more than one person, as well as so-called “ghost” files in which the insurer has an enrollment record but the government does not.
But orphaned files — when the insurer has no record of enrollment — are particularly concerning because the companies have no automated way to identify the presumed policyholder. They say they have to manually compare the lists of enrollees the government sends them with their own records because the government never built an automated system that would do the work much faster. (Read More)
What a mess.
In somewhat related news, Senator Mark Udall (D-CO) tried to pressure state officials into understating the number of people who had their policies cancelled thanks to Obamacare. Udall was considered to be one of the decisive votes for the disastrous law in the Senate.